One of the most frustrating things about having a contracted cleaning service is not being able to get in touch with somebody when you have a complaint, a question, or simply need clarification about something.
There are a lot of contract cleaners that are notorious for never picking up when clients call. It can take hours, even days, to get a response. And by that time the client usually is already looking for a replacement service.
At All Bright Janitorial Services, one of the ways we distinguish ourselves from the competition is by taking our relationships with our clients seriously. We pick up when you call, usually on the first ring. And when there is an issue or a problem — from a scheduling issue to a complaint — we are on top of it right away.
Buy Now, See You Later
You may already have had the experience of a cleaning contractor promising you the world before you sign up, then ghosting you once you sign the contract. Unfortunately, it’s common practice and one that is very frustrating.
That’s not how we work at All Bright Janitorial Services. Rather than avoiding complaints, we want to hear about them immediately so that we can correct them right away.
The All Bright Difference
Sooner or later, something is going to go wrong no matter how conscientious the cleaning crew is. The difference between All Bright and all the others is that we listen. And we respond right away.
Some companies simply want to sign up as many clients as possible — at the expense of providing quality service. That’s why it’s often so hard to get them on the phone when there is a problem.
At All Bright, we want to treat each client the way we would want to be treated by our cleaning contractor. And that’s the All Bright difference.