Overnight cleaning crews generally don’t want to hear what you have to say about the quality of their work. Mostly, they are used to working alone and never seeing the client. So when they finally do hear from you, the last thing they want is to listen to what you have to say — especially if you are pointing out mistakes or telling them how to improve.
But at All Bright Janitorial Services, we are open to your criticism and recommendations. We understand the client/contractor dynamic. So we know when it comes right down to it, you are the ultimate boss. And if there is something we can do better, we definitely want to know about it.
Continual Improvement
Our crews or experienced, professional cleaners know how to service your business. But we also understand that it is “your” business. So we want to clean it according to your standards. In fact, our goal is to exceed your expectations.
To do that, we strive to continually improve our performance. And that includes listening to your feedback and incorporating it into the way we serve you. If there is something we are doing wrong or anything we can improve, we want to hear about it. And we will instantly start performing our cleaning functions the way you want them completed.
You’re the boss. It’s that simple.
All Bright Janitorial Services
That’s one of the things that makes All Bright Janitorial Service a different kind of contract cleaner. We listen to our clients and take their recommendations — and complaints — to heart. We don’t look at your feedback as our failure but as an opportunity to do better.
Other companies may cringe at complaints or recommendations. But we embrace them because we understand that you are simply helping us serve you better. And that’s the kind of relationship we cherish.
